Even though the web hosting service offered by the different companies is practically the same, each provider has got their own platform with its own modifications and ways to accomplish particular tasks. In cases like this, an information-packed knowledge base would be remarkably helpful both for people with little to no previous experience and for technically practiced individuals who will sooner or later learn how particular operations are executed, but will waste precious time in the meantime. The objective of such a knowledge base is to make the hosting service quick and easy to use, sparing users both time and effort. The end result is gladder clients, as they can quickly find the information they need, and much less work for the technical support staff representatives, because typically the majority of the questions and issues that customers have are already included in the knowledge base. In case the articles are written well and cover more things, you will be able to learn more not only about your account, but also about the web hosting service in general.
Extensive Online Documentation in Shared Hosting
All Linux shared hosting packages
that we offer come with an exhaustive knowledge base where you can find all you should know in regards to your web hosting account. Irrespective of whether you aim to create a brand new MySQL database, to redirect a domain name
by means of an .htaccess config file or to create an e-mail address on your personal computer or telephone, you can simply read our help articles and all the info that you require will be there. When you open a specific section of the Hepsia hosting Control Panel, you will see articles that are relevant to the features that can be accessed through it. In case you prefer to see the entire archive of articles and get familiar with all the features that Hepsia offers, or simply to read generic info about the web hosting service, you can browse the whole knowledge base, which can be accessed via the Help menu in your Control Panel. We’ve tried our utmost to cover any difficulty that you could possibly confront, but if you do not find the info that you wish, you can always contact us, as our tech support engineers are available to you day and night.
Extensive Online Documentation in Semi-dedicated Hosting
The Help section of the Hepsia hosting Control Panel, which comes with our Linux semi-dedicated packages
, will permit you to access the exhaustive online help documentation that we’ve prepared for you. The articles include generic info on our hosting services, educational tutorials about the separate functions that you can use, plus troubleshooting instructions that can help you recover common issues that you could encounter. The topics that we have covered encompass just about everything, from easy things such as how to host a brand-new domain name in the account, to more intricate ones such as which SSH commands can be executed on the servers. Relevant articles about the features of a given section of the Control Panel will always be available on the right-hand side of the page that you’re on, whereas the entire article collection can be accessed through the all-encompassing Help section.