An Easy–to–Navigate Help Center
You will find almost all the answers to your questions in the intuitive Help section included in our Hosting Control Panel. It includes a comprehensive knowledge base with regularly asked questions and comprehensive how–to articles compiled by our proficient tech support staff.
If you’d like to see how an action is achieved or how a problem is addressed, rather than just reading about it, examine our collection of how–to video tutorials. They address a variety of topics and will help you quickly find your way around the Hosting Control Panel.
A 1–Hour Support Ticket Response Time Guarantee
All semi–dedicated servers are backed up by a 24/7 tech support service and come with a sixty–minute ticket response time guarantee. Our expert technical support engineers will be at your disposal 24/7/365 and will settle any problem that you could possibly face within less than one hour after the support ticket submission. In most instances, a response will be provided to you in less than twenty minutes.