1 hour ticket response
Prompt support is our prime task and this is why we’ve got a team of accomplished technicians who are ready to offer a quick reply to any question that you might have. Just send your tech support ticket from the Hosting Control Panel and we’ll reply back to you within 1 hour in the worst case scenario. Actually, we strive hard and aim for a 20–minute response time.
A First–Rate Help Desk Service
Our technical support team representatives possess enormous experience in the Linux shared hosting packages field and are skillful enough to provide a swift answer to your problem. If, however, the situation at hand is not within the competency of a support engineer, the support ticket will be sent to a developer or sysadmin for further investigation.
A User–Friendly Help Center Section
In the Hosting Control Panel you will find an easy–to–navigate Help section where you can get quick tips on how you can use our hosting services. You can see the answers to your queries in our F.A.Q. section, find more info in the web hosting account administration articles or check our step–by–step video tutorials.