Support and Help Channels

  • 1 hour ticket response time

  • A 60 mins Inquiry Answer Warranty

  • Our crew of service technicians will try their best to respond to your advice demands in approximately 1 hour. If, however, the difficulty you have come across needs the help of our Admin =Department,= we are going to address the ticket to the administrator on shift and will write a comment to let you know.

  • Top quality support service

  • Expert Client Assist Service

  • We will offer you 24 hours a day technical support by using a lightning fast ticket system built into your Control Panel. You can easily write to us whenever you want about any of the packages that come pre–configured on your virtual server, including the desired Linux distribution, the server management panel and our custom made Hosting Control Panel.

  • Intuitive help center

  • An Informative Help Section

  • In the Hosting Control Panel that is offered gratis along with your virtual server, you can easily find an interesting Help section, which incorporates everything you should know about running your web pages and software. We have added a wide selection of how to reports and video tutorials that demonstrate the primary site management tasks in an easy to read form.